Hot Tubs sales, supplies and service. Pool sales, service, pool renovations - Ottawa, Ontario

Orléans Showroom

If you’re looking for a hot tub, look no further than Mermaid Pools. But make sure you talk to Adrian. It was because of Adrian’s professional knowledge that persuaded us into buying our Hot tub from Mermaid Pools. Thank you so much Adrian you are a wonderful and smart person, If I could rate this at 10 stars i would. Adrian was such a great help. He did answer all our questions with great understanding and knowledge. Adrian sold us the exact Hot Tub to meet our needs. Again, if you are looking for a Hot Tub. Make sure you speak to Adrian. Wendy and Tim Bird Orleans, Ontario

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Tim Bird

We dealt with Adrian Campbell and what an excellent sales person he is! He knows his stuff and is definitely very knowledgeable about the pool and hot tub business. We purchased our hot tub within less than 30 mins of speaking with Adrian. Brilliant customer service. Dwaine (my husband) and I felt really confident giving him our business. The hot tub is everything we hoped for it to be!

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Merissa Cowell

Fantastic experience! From purchasing to recommending a contractor for the foundation and an electrician. After sales device was excellent too. Thought I had a leak and called Adrian. He was ready with a technician two days later. Turned out to be nothing but it was nice to know that they would respond so quickly. All in all - great experience.

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Mark Allen

My husband and I had a great experience at Mermaid pools. Adrien was very helpful, informative and was pivotal in our decision to buy a hot tub. I highly recommend Mermaid pools and make sure you ask for Adrien if you would top notch service.

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Tylie Theriault

Excellent service and warranty service , great costumer service We love our Bullfrog Spa ! Thank you !

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Michael Eric Frenette

I purchased a Bull Frog hot tub and could not be more pleased with the service received so far. Adrian is quick to answer, very helpful and patient answering all of tub related questions! 10/10 would recommend speaking with Adrian if you’re looking to purchase a hot tub or pool!

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Shayla Visutski

  • Monday
    10:00 AM - 6:00 PM
  • Tuesday
    10:00 AM - 6:00 PM
  • Wednesday
    10:00 AM - 6:00 PM
  • Thursday
    10:00 AM - 6:00 PM
  • Friday
    10:00 AM - 6:00 PM
  • Saturday
    9:00 AM - 5:00 PM
  • Sunday
    10:00 AM - 5:00 PM