Hot Tubs sales, supplies and service. Pool sales, service, pool renovations - Ottawa, Ontario

Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario
Lagoon Pool w/ Spa and Gazebo in Orléans, Ontario

    Our pool needed replacing after the wind storm in Spring 2022, and Adrian was a dream to work with to get things sorted out for us! He was super responsive and a real pro. Once things were finalized with insurance, we moved on to working with Jackie from the installation department who was equally pleasant! Well done Mermaid 🙂 Thanks SO much for getting us our main backyard attraction back!!!!!

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    Tina Sparrow

    I purchased a Bull Frog hot tub and could not be more pleased with the service received so far. Adrian is quick to answer, very helpful and patient answering all of tub related questions! 10/10 would recommend speaking with Adrian if you’re looking to purchase a hot tub or pool!

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    Shayla Visutski

    Another great service call from Steph. He and his team were prompt, efficient, professional, and provided support and advice. As a new pool owner, these guys take the stress away - they make things so easy and are happy to help. Thank you!

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    Alison Salhany

    This was the 3rd pool that we’ve purchased at Mermaid, and it was by far the best experience that we’ve had. Adrian is very friendly, professional and extremely knowledgeable. He answered all of our questions and concerns and provided us with sound information in order to help us select the best pool for our needs. The pool installer team is second to none ; they were absolutely AMAZING. They were extremely friendly and courteous,knowledgeable and professional. They worked very hard and explained every step of the process very clearly. We cannot say enough good things about our experience. Thanks to everyone,

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    Mike Picard

    I bought and just had an above ground pool installed few days ago. Everything went smooth and as planned. At the store (Sales), Adrian Campbell was great. He very quickly answered all my very many questions 🙂 via phone, SMS, and emails, and kept me updated about the ongoing promotions. With him, everything was clear from the very start. After signing, things were carefully planned, and timelines were respected. I was even offered to have the installation done before the initial estimated time! Installation went very smooth. I highly recommend this place.

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    Joe BF

    My husband and I had a great experience at Mermaid pools. Adrien was very helpful, informative and was pivotal in our decision to buy a hot tub. I highly recommend Mermaid pools and make sure you ask for Adrien if you would top notch service.

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    Tylie Theriault

      Our pool needed replacing after the wind storm in Spring 2022, and Adrian was a dream to work with to get things sorted out for us! He was super responsive and a real pro. Once things were finalized with insurance, we moved on to working with Jackie from the installation department who was equally pleasant! Well done Mermaid 🙂 Thanks SO much for getting us our main backyard attraction back!!!!!

      Placeholder Image of Customer
      Tina Sparrow

      I purchased a Bull Frog hot tub and could not be more pleased with the service received so far. Adrian is quick to answer, very helpful and patient answering all of tub related questions! 10/10 would recommend speaking with Adrian if you’re looking to purchase a hot tub or pool!

      Placeholder Image of Customer
      Shayla Visutski

      Another great service call from Steph. He and his team were prompt, efficient, professional, and provided support and advice. As a new pool owner, these guys take the stress away - they make things so easy and are happy to help. Thank you!

      Placeholder Image of Customer
      Alison Salhany

      This was the 3rd pool that we’ve purchased at Mermaid, and it was by far the best experience that we’ve had. Adrian is very friendly, professional and extremely knowledgeable. He answered all of our questions and concerns and provided us with sound information in order to help us select the best pool for our needs. The pool installer team is second to none ; they were absolutely AMAZING. They were extremely friendly and courteous,knowledgeable and professional. They worked very hard and explained every step of the process very clearly. We cannot say enough good things about our experience. Thanks to everyone,

      Placeholder Image of Customer
      Mike Picard

      I bought and just had an above ground pool installed few days ago. Everything went smooth and as planned. At the store (Sales), Adrian Campbell was great. He very quickly answered all my very many questions 🙂 via phone, SMS, and emails, and kept me updated about the ongoing promotions. With him, everything was clear from the very start. After signing, things were carefully planned, and timelines were respected. I was even offered to have the installation done before the initial estimated time! Installation went very smooth. I highly recommend this place.

      Placeholder Image of Customer
      Joe BF

      My husband and I had a great experience at Mermaid pools. Adrien was very helpful, informative and was pivotal in our decision to buy a hot tub. I highly recommend Mermaid pools and make sure you ask for Adrien if you would top notch service.

      Placeholder Image of Customer
      Tylie Theriault

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      While every reasonable effort is made to ensure accuracy, due to continuous product improvement, standard features, options, pricing, and specifications may change at any time without notice. Please contact us for current information.